Remote assistance service

Our technical staff can intervene remotely, resolving a significant portion of issues that arise, thus reducing costs and intervention times while ensuring the integrity of the cold chain and preventing damage to stored goods.

Our systems enable continuous historical recording of temperatures in compliance with HACCP regulations, eliminating the need for manual data recording by the user. They also allow the manager to have a complete and immediate overview of the system's general status, with real-time display of all values such as temperatures, machine status, defrost cycles, lights, etc.

All alarms and events are logged to track every anomaly or operation performed. It is also possible to view and record electrical consumption or integrate with controls from different manufacturers. Additionally, interfacing with building automation systems is possible.